bobo88 Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data bobo88 collects, how we use it, and the rights you hold over your information.
1. Introduction
This Privacy Policy ("Policy") describes how bobo88 ("bobo88", "we", "us", or "our") collects, processes, stores, and shares personal information about individuals ("you", "your", or "the User") who access or use the bobo88 platform at https://bobo88.ws (the "Platform"), including all associated services, betting markets, casino games, promotional offers, and customer support channels.
bobo88 is committed to protecting the privacy and security of every user on the Platform. We process personal data only where we have a lawful basis to do so, and we do not sell your personal information to any third party for marketing purposes. This Policy sets out your rights, our obligations, and the specific ways in which your data is handled from the moment you visit our site.
By registering an account on bobo88 or by continuing to use the Platform, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree, you must stop using the Platform and may request account closure by contacting us at [email protected].
We may update this Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised Policy on this page with an updated effective date. Continued use of the Platform after publication of changes constitutes acceptance of the revised Policy.
Our Privacy Commitments at a Glance
The following cards summarise the six core principles that underpin how bobo88 handles your personal data.
2. Personal Data We Collect
The categories of personal data bobo88 collects depend on how you interact with the Platform. We collect data that you provide directly, data generated automatically by your use of the Platform, and in limited circumstances data received from third parties such as payment processors.
| Data Category | Examples & Details |
|---|---|
| Identity Data | Full name, date of birth, username, gender, copy of government-issued ID (National ID, passport, or driving licence) submitted during KYC verification. |
| Contact Data | Email address, mobile phone number, residential address including city (e.g., Dhaka, Chittagong, Sylhet) and postal code. |
| Financial Data | Deposit and withdrawal transaction records, payment method identifiers (e.g., bKash account number, Nagad number, Rocket number, bank account reference, last four digits of Visa or Mastercard). bobo88 does not store full card numbers on its servers. |
| Account & Activity Data | Login timestamps, session durations, betting history, game play records, bonus claims, communication preferences, and responsible gaming limit settings. |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, and referring URL collected automatically when you access the Platform. |
| Communications Data | Content of emails, live chat transcripts, and support ticket exchanges between you and the bobo88 support team. |
| Cookie & Tracking Data | Preferences, session tokens, and analytics data collected via cookies and similar technologies. See Section 8 for full details. |
3. How We Use Your Personal Data
bobo88 processes your personal data only where we have a lawful basis to do so. The primary legal bases we rely on are: (a) performance of a contract â processing necessary to provide the Platform services you have requested; (b) legal obligation â processing required to comply with applicable laws; (c) legitimate interests â processing necessary for our legitimate business interests where these do not override your fundamental rights; and (d) consent â where you have given explicit, freely withdrawable consent.
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3.1
Account Registration & Management We use your Identity Data and Contact Data to create and manage your bobo88 account, verify your identity (KYC), and communicate important account-related notices such as password resets, security alerts, and policy updates.
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3.2
Processing Transactions Financial Data and Identity Data are used to process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. We share only the minimum data necessary with each payment provider to complete the transaction.
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3.3
Providing Gaming & Betting Services Account and Activity Data is used to deliver personalised gaming and sports betting experiences, track wagering requirements for bonuses, and ensure fair play across all game categories including slots, live casino, crash games, and cricket betting markets.
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3.4
Fraud Prevention & Security Technical Data and Activity Data are used to detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, and other prohibited behaviours. This processing is necessary for the protection of bobo88 and all users on the Platform.
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3.5
Responsible Gaming Activity Data and account limit settings are monitored to identify patterns associated with problem gambling. bobo88 may use this data to proactively reach out to users who appear to be at risk, or to enforce self-exclusion measures requested by the user.
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3.6
Marketing & Promotions Where you have opted in to receive marketing communications, we may use your Contact Data and Activity Data to send you relevant promotional offers, free bet notifications, and seasonal promotions (e.g., Eid bonus offers, BPL cricket promotions). You may withdraw consent and unsubscribe at any time.
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3.7
Platform Improvement & Analytics Aggregated and anonymised Technical Data and Cookie Data are used to analyse Platform performance, understand user behaviour, and improve the quality of our services. This data does not identify individual users.
4. Sharing Your Personal Data
bobo88 does not sell, rent, or trade your personal data. We share data only in the limited circumstances described below, and only to the extent necessary for the specified purpose.
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4.1
Payment Service Providers We share Financial Data and Identity Data with our payment processing partners (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, Mastercard) solely for the purpose of executing deposit and withdrawal transactions. These providers are contractually bound to process your data only as instructed by bobo88.
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4.2
Game Technology Providers Game session data may be shared with licensed game studios and technology providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) to the extent required to deliver their games on the Platform. These providers operate under strict data processing agreements.
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4.3
Legal & Regulatory Authorities bobo88 may disclose personal data to law enforcement agencies, regulatory bodies, or other public authorities where required to do so by applicable law, court order, or to protect the rights, property, or safety of bobo88, its users, or the public.
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4.4
Business Transfers In the event of a merger, acquisition, or sale of all or substantially all of the assets of bobo88, personal data held by bobo88 may be transferred to the acquiring entity as part of that transaction. Users will be notified of any such transfer via a notice on the Platform.
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4.5
Service Providers & Sub-processors We may engage third-party service providers (such as cloud hosting providers, customer support platforms, and analytics tools) who process personal data on our behalf. All such sub-processors are bound by data processing agreements that restrict their use of your data to the purposes specified by bobo88.
bobo88 will never contact you to request your password, full payment card number, or one-time PIN (OTP). If you receive such a request claiming to be from bobo88, treat it as fraudulent and report it immediately to [email protected].
5. Data Retention
bobo88 retains personal data for as long as your account remains active or as long as is necessary to provide you with the Platform's services. Beyond that, we retain data only where we have a legitimate legal, regulatory, or business reason to do so.
For active bobo88 accounts, we retain all personal and account data for the duration of the account's active status. Transaction records and betting history are retained for a minimum of five years from the date of each transaction to meet financial record-keeping obligations.
Following the closure of a bobo88 account â whether by the user's request or by bobo88's action â we retain Identity Data, Contact Data, and Financial Data for a period of five years from the date of closure. This retention period is required to comply with anti-money laundering obligations and to defend against potential legal claims.
Where a user has requested a permanent self-exclusion, their data is retained for as long as is necessary to enforce the exclusion and to prevent re-registration. Technical Data and cookies associated with a self-excluded user may be retained indefinitely for the purpose of blocking future registration attempts from the same device or browser.
When retention periods expire, personal data is securely deleted or anonymised so that it can no longer be associated with any individual. Marketing preference data is deleted promptly upon withdrawal of consent.
6. Your Data Rights
As a user of bobo88, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] with sufficient detail to allow us to locate and act upon your request. We will respond within a reasonable timeframe.
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6.1
Right of Access You have the right to request a copy of the personal data that bobo88 holds about you, including confirmation of what categories of data we process and for what purposes.
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6.2
Right to Rectification If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain information directly in your account settings.
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6.3
Right to Erasure You may request that bobo88 delete your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where processing is unlawful. This right is subject to our legal retention obligations, which may require us to retain certain data as described in Section 5.
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6.4
Right to Restriction You may request that bobo88 restrict the processing of your personal data in certain circumstances â for example, while a dispute about its accuracy is being resolved, or where you have objected to processing and a determination is pending.
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6.5
Right to Object You have the right to object to processing of your personal data based on legitimate interests, including profiling. Where your objection relates to direct marketing, we will cease processing immediately upon receipt of your request.
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6.6
Right to Withdraw Consent Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To unsubscribe from marketing emails, use the unsubscribe link in any email or contact [email protected].
7. Data Security
bobo88 implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes the following safeguards:
- SSL/TLS Encryption: All data transmitted between your browser or mobile device and the bobo88 Platform is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser's address bar to confirm a secure connection.
- Access Controls: Access to personal data within bobo88's systems is restricted on a strict need-to-know basis. Staff members are granted access only to the data required to perform their specific job functions.
- Password Security: Account passwords are stored using one-way cryptographic hashing. bobo88 staff cannot retrieve your password in plain text. You are encouraged to use a strong, unique password and to enable any two-factor authentication options available in your account settings.
- Fraud Monitoring: bobo88 operates automated fraud detection and account monitoring systems that scan for unusual activity patterns, suspicious login attempts, and other indicators of compromise in real time.
- Periodic Security Reviews: Our security infrastructure and policies are reviewed on a regular basis. We respond promptly to identified vulnerabilities and apply patches and updates as they become available.
- Data Breach Response: In the event of a personal data breach that poses a risk to users' rights and freedoms, bobo88 will notify affected users as soon as reasonably practicable and take immediate remedial action to contain the breach.
While bobo88 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your login credentials confidential and for ensuring that devices you use to access bobo88 are adequately protected.
9. Minors & Age Verification
bobo88 is strictly a platform for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. Registration requires users to confirm their date of birth, and bobo88 reserves the right to request documentary proof of age at any stage.
If bobo88 becomes aware that an account has been registered by a person under the age of 21, the account will be closed immediately, all pending transactions will be cancelled, and any deposits will be returned to the originating payment method after an identity verification process. Any winnings or bonus balances will be forfeited.
If you believe a minor has registered on the bobo88 Platform, please contact us immediately at [email protected] so that we can take appropriate action.
10. Contact & Data Enquiries
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way in which bobo88 processes your personal data, please contact our support team using the details below. We take all privacy-related enquiries seriously and will respond promptly.
For all data privacy enquiries, requests to exercise your rights, or complaints regarding data handling, contact us at: [email protected]
Our support team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6). We aim to acknowledge all data-related requests within 48 hours and to resolve them within 30 calendar days.
For general account support, game-related queries, or deposit and withdrawal assistance, the same email address applies. Please include your registered username or account email address in all correspondence to help us locate your record promptly.